Interview: Terniza Berry

Co-Founder at TapFin

TapFin Simplifies Access to EV Loans Through Digital Applications

December 23, 2024. By Aishwarya

By leveraging data analytics and market insights, TapFin identifies emerging trends and consumer preferences, enabling manufacturers and dealers to adapt their offerings to meet the specific demands of businesses seeking sustainable solutions, states Terniza Berry, Co-Founder, TapFin at her latest interaction with Aishwarya Saxena, Energetica India.

Que: What financing solutions does TapFin provide for electric two-wheelers, three-wheelers, and four-wheelers?

Ans: TapFin is a sustainability ecosystem platform that currently provides multiple products and propositions such as access to credit and access to OEMS via demand aggregation, vehicle use-case matching etc. to participants in the clean mobility ecosystem.

TapFin, via its lending and leasing partners, provides both loan and leasing solutions across various electric vehicle form factors, enabling customers to optimise financing based on their specific needs, including payment structures, ownership preferences, and residual value considerations. With its offerings, TapFin ensures that individuals and businesses have access to flexible and efficient financing options tailored to their requirements.

These vehicles are income generating assets for TapFin’ customers like fleet management companies. We understand that businesses require multiple types of financing products to function. TapFin has worked with its lending partners to provide customized and contextual products including but not limited to working capital financing, term loans, invoice discounting. This makes TapFin a full-stack platform from a credit perspective.

TapFin also provides credit facilities to all participants in the clean mobility and clean transportation ecosystem including charging operators, OEMs and others. This makes TapFin a full-stack ecosystem system from a credit perspective.
All loans are subject to applicable credit policy, eligibility criteria, and other applicable terms and conditions. With its tailored offerings, TapFin ensures flexible and accessible financing options for individuals and businesses embracing electric mobility solutions.


Que: Can you explain TapFin's role in demand aggregation within the EV ecosystem?

Ans: TapFin plays a dynamic role in demand aggregation within the electric vehicle ecosystem by connecting manufacturers, dealers, and B2B clients in innovative ways. By leveraging data analytics and market insights, TapFin identifies emerging trends and consumer preferences, enabling manufacturers and dealers to adapt their offerings to meet the specific demands of businesses seeking sustainable solutions. This strategic alignment not only streamlines the supply chain but also enhances the overall experience for B2B customers, ensuring they have access to a variety of financing options customised to their operational needs. TapFin actively promotes partnerships with various stakeholders, creating a marketplace that drives growth in the EV sector. By promoting awareness and understanding of electric vehicles, TapFin boosts adoption rates among businesses and encourages sustainable transportation solutions. Ultimately, TapFin's role in demand aggregation is instrumental in cultivating a thriving B2B EV ecosystem that benefits all participants while advancing environmental goals.


Que: How does the integration of third-party services (like OEMs and insurers) into TapFin's platform works?

Ans: The integration of third-party services, such as original equipment manufacturers and insurers, into TapFin's B2B platform significantly enhances the value offered to businesses seeking electric vehicle financing solutions. By collaborating with OEMs, TapFin provides financing options that align with specific vehicle models, ensuring businesses can acquire the right electric vehicles to meet their operational needs while enjoying competitive pricing and favourable terms. We also partner with insurers to offer integrated insurance solutions directly within the financing process. This collaboration allows businesses to access comprehensive coverage for electric vehicles, simplifying the purchasing experience and ensuring adequate protection. This ethical approach prioritises transparency and customer support, building trust among B2B clients. By creating a seamless platform that encompasses financing, vehicle selection, and insurance, TapFin empowers businesses to make informed decisions and confidently transition to sustainable transportation solutions, ultimately contributing to eco-friendlier future.


Que: How do government policies influence TapFin's operations in the EV financing sector?

Ans: Government policies play a significant role in shaping TapFin's operations within the EV financing sector, directly influencing the accessibility and affordability of financing solutions for its B2B clients. Initiatives like FAME and state-provided subsidies have reduced the upfront cost of EV ownership, particularly for smaller form factors such as two- and three-wheelers. These measures not only boost demand but also create opportunities for TapFin to offer financing solutions to fleet operators and businesses adopting EVs. Tax exemptions on EV loans, GST reductions, and incentives for developing charging infrastructure further enhance the viability of EV adoption. Policies encouraging collaborations with financial institutions promote favourable lending terms, such as reduced interest rates and flexible loan tenures. Government support for innovative financing mechanisms, such as green bonds, has enabled TapFin’s customers to mobilise capital more efficiently. With these policy frameworks, TapFin aligns its offerings with India’s clean energy and sustainability objectives, driving growth in the EV ecosystem.


Que: What factors determine the loan amount a customer can borrow from TapFin?

Ans: Your eligibility for a TapFin loan is determined by the information provided in the application form, the requested loan amount, and additional data obtained from third-party sources such as credit bureaus. It also depends on other factors, including creditworthiness, assessed through credit scores and histories, and, for B2B clients, the financial health of the business, such as revenue, profit margins, and debt obligations. The purpose of the loan also plays a crucial role; for instance, financing a fleet of electric vehicles may require a larger loan than purchasing a single vehicle. Also, the availability of collateral, such as vehicles or other assets, can enhance eligibility and support higher loan amounts by reducing the lender's risk. Market trends and the valuation of electric vehicles further influence lending decisions, as strong demand and stable resale values encourage higher financing. TapFin considers all these factors to provide customised solutions that meet customer needs while ensuring responsible risk management.


Que: Can you discuss TapFin's approach to compliance with financial regulations?

Ans: TapFin takes a rigorous and proactive approach to compliance with financial regulations, ensuring that its operations meet the highest legal and ethical standards in the financial services sector. As a B2B provider, TapFin closely monitors evolving regulations, particularly those related to EV financing and fintech practices, to maintain alignment with industry requirements. The company embeds robust compliance measures into its processes, including strict adherence to know your customer and anti-money laundering protocols. Advanced digital tools are used to verify client credentials securely and accurately, mitigating risks such as fraud and ensuring transaction transparency.

TapFin also complies with regulatory guidelines on lending practices, interest rates, and reporting standards. Regular audits and compliance training further strengthen its operations. By prioritising regulatory integrity, TapFin fosters trust with its partners and delivers financing solutions that support the EV ecosystem responsibly and sustainably.


Que: How does TapFin provide consultation and guidance to customers new to EV financing?

Ans: TapFin provides customised consultation and guidance to B2B clients new to the elective vehicle ecosystem including electric vehicle financing, helping businesses navigate the complexities of transitioning to sustainable mobility. Understanding that many organisations may be unfamiliar with the nuances of EV adoption, TapFin offers expert support to simplify the process. By leveraging partnerships with OEMs, insurers, and other stakeholders, TapFin delivers comprehensive insights into the total cost of ownership, including vehicle pricing, maintenance, and operational savings. The team works closely with clients to explain available financing options, government incentives, and subsidies that can reduce costs and improve financial viability. Using data-driven tools, TapFin personalises its solutions to meet the unique requirements of each business, ensuring the financing aligns with their operational goals. This transparent, informed, and client-focused approach empowers businesses to embrace electric mobility with confidence, fostering growth and sustainability in the evolving EV ecosystem.


Que: What technologies underpin TapFin's digital loan application process?

Ans: TapFin’s digital loan application process is simple and efficient. Customers begin by applying online through the official website, where the application is submitted for a data verification process to assess eligibility. For those interested in exploring additional Clean Mobility or EV loan options, TapFin provides multiple contact channels, including calls, emails, and messages, ensuring a convenient customer experience. The team is committed to responding promptly within 24 working hours, making the process seamless and customer-focused.


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