Que: What inspired the development of Solar Access LIB – Plug & Play Inverter cum Lithium Battery Solution?

Ans: The Solar Access LIB was conceptualised with modern households and evolving energy needs in mind.

• Designed for Modern Living: Today’s homes demand compact, intelligent, and aesthetic energy solutions that integrate seamlessly into daily life.

• Safety First: The product prioritises user safety through an enclosed, advanced lithium battery system with in-built protection features.

• Optimised for Space: Urban living calls for space-efficient designs — the all-in-one unit eliminates bulky installations.

• Aesthetic Integration: Standalone inverters and batteries often disrupt interior harmony; Solar Access LIB brings elegance and functionality together.

• Enhanced Mobility: Traditional setups require frequent movement and reinstallation; the integrated unit offers easy portability and hassle-free setup.

Que: What makes this product unique compared to traditional inverter systems?

Ans: • Solar Compatible Flexibility: Seamlessly operates as a home backup system or connects with solar rooftop installations, giving users the freedom to choose their preferred power source.

• Integrated, Mobile and Compact Design: A true Plug-and-Play innovation, combining the inverter and lithium battery in a single sleek unit — offering easy installation, portability, and a space-saving design that enhances modern living spaces.

• ZERO DROP Technology for Maximum Efficiency: Ensures 100 percent utilisation of solar power with no energy losses. Unlike conventional systems that suffer from diode losses and heat build-up, this advanced technology minimises heat generation and delivers over 95 percent charging efficiency.

• In-built PV Reverse Protection: Advanced safety circuitry safeguards the system against incorrect PV wiring or reverse polarity, ensuring long-term durability and peace of mind.

• Zero Maintenance, 100 Percent Safe and Eco-friendly: No acid fumes, no corrosion, and no periodic upkeep — powered by a lithium battery, it offers a clean, safe, and maintenance-free energy experience.

• Intelligent Operating Modes: Choose between Solar, Intelligent, or Hybrid modes to optimise performance, savings, and power source management according to usage patterns and grid availability.

Que: How does Solar Access LIB support India’s Solar energy transition?

Ans: India’s clean energy movement is gaining rapid momentum, but accessibility and ease of use remain key barriers. Solar Access LIB (Solar Inverter + Lithium Battery) addresses this by providing a ready-to-use, zero-maintenance, and intelligent energy solution that fits seamlessly into any household or business. By making it available on Amazon, we’ve made clean energy accessible at the click of a button.

Que: How does the product align with Eastman’s broader mission?

Ans: At Eastman, we are committed to driving India’s Solar energy transition through innovation and sustainability. Solar Access LIB is a testament to that mission – it’s clean, compact, and convenient. Our goal is to empower every Indian household and business to provide compact yet affordable plug and play backup and solar solution, providing them at a single click of a button on Amazon.

Que: Where can consumers buy Solar Access LIB?

Ans: The product is available on Amazon India, ensuring nationwide accessibility. We believe this online-first approach aligns perfectly with the growing demand for smart, digital-first energy solutions.

Que: How does the company ensure service for the products?

Ans: At Eastman, customer satisfaction doesn’t end with product delivery—it continues throughout the entire lifecycle of our solutions. Powered by a robust pan-India service network, we ensure reliable, on-demand support wherever our customers operate—be it in urban, semi-urban, or rural regions.

We have introduced several customer-centric service initiatives to enhance user experience and deliver service excellence:

• 24x7 Call Centre: Easy complaint logging through a dedicated helpline.
• AI-Powered Voicebot: Intelligent voice support that ensures your complaint is registered seamlessly.
• Complaint Management CRM: Tracks the complete customer journey and ensures timely resolution.
• Eastman Assure: A dedicated customer service portal offering a one-stop solution for service needs.
• Technical Self-Help Videos: Step-by-step product installation and troubleshooting guides available online.

At Eastman, our commitment goes beyond power—it’s about powering trust and ensuring peace of mind.