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Tata Power-DDL Wins Deming Prize 2024 for Excellence in TQM

Tata Power Delhi Distribution Ltd. has been awarded the prestigious Deming Prize 2024 for its outstanding Total Quality Management (TQM) practices. As the first power distribution company to receive this global recognition, Tata Power-DDL sets a new benchmark for quality excellence.

October 07, 2024. By EI News Network

Tata Power Delhi Distribution Ltd., a pioneering power utility supplying electricity, serving 7 million residents in North Delhi, has been awarded the prestigious 'Deming Prize 2024', making it the first power distribution company globally to receive this esteemed recognition for its Total Quality Management (TQM) practices.

The award ceremony is set to take place in November 2024. "By implementing Total Quality Management (TQM) practices, Tata Power-DDL has successfully transformed its processes and significantly enhanced its business performance, setting new industry benchmarks," said the firm in its press note.

It may be noted that the 'Deming Prize', established in 1951 by the Japanese Union of Scientists and Engineers (JUSE) in honour of Dr. W. Edwards Deming, is renowned for recognising organisations that excel in quality management. It is awarded based on rigorous criteria that evaluate an organisation’s commitment to continuous improvement, customer satisfaction, and overall business performance.

Commenting on the win, Gajanan S. Kale, Chief Executive Officer, Tata Power Delhi Distribution Ltd. said, “We’re deeply honored that Tata Power-DDL has been awarded the Deming Prize. It is a remarkable achievement for us, signifying global recognition of the company’s unwavering commitment to excellence in quality management practices. The Deming Prize underscores a culture of continuous improvement, enhancing operational efficiency and customer satisfaction. Winning this inspires us to continue leading the power distribution industry worldwide, focusing on quality and customer satisfaction. Tata Power-DDL will continue to strive for excellence and push the boundaries of what can be achieved as a team."
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