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Kabira Mobility Rolls Out KM Care Program with Vehicle Care

The KM Care program introduces three distinctive service packages - KM Care Essential, KM Care Plus, and KM Care Max - designed to provide hassle-free maintenance solutions for Kabira Mobility's growing customer base.

November 29, 2024. By Aishwarya

Kabira Mobility has introduced KM Care, a comprehensive after-sales service program, in strategic partnership with VehicleCare.

This initiative will be implemented across Kabira Mobility's expanded network of 500+ service centers nationwide, marking a significant enhancement in the company's after-sales service capabilities.

The KM Care program introduces three distinctive service packages - KM Care Essential, KM Care Plus, and KM Care Max - designed to provide hassle-free maintenance solutions for Kabira Mobility's growing customer base. Each package offers unique benefits tailored to different customer needs, including cashless servicing, 24x7 roadside assistance, and premium maintenance services.

The KM Care Program offers comprehensive coverage designed to meet the needs of vehicle owners. It provides 12 months or 10,000 kilometers of protection, including periodic maintenance services, cashless servicing options, and 24/7 roadside assistance.

Customers can enjoy added value through benefits such as a 5 percent discount on genuine spare parts, complimentary washing with every service, priority handling at service centers, and access to extended warranty options.

Ensuring technical excellence, the program features VehicleCare-certified service centers staffed by factory-trained technicians, equipped with advanced diagnostic tools, and guaranteeing the use of genuine spare parts for all repairs and maintenance.

Jaibir Siwach, CEO of Kabira Mobility, commented, "The launch of KM Care, powered by our partnership with Vehicle Care, represents our commitment to elevating the after-sales service experience for our customers. By combining our expanded service network with Vehicle Care's expertise, we're setting new benchmarks in the electric two-wheeler service industry. This program ensures that our customers receive top-notch service support throughout their ownership journey."

The partnership with Vehicle Care brings additional technological advantages to Kabira Mobility's service network, including advanced diagnostics capabilities and enhanced service efficiency. The collaboration aims to deliver a 60-minute turnaround time for regular maintenance services, setting new standards in the electric two-wheeler segment.
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