IUKAN to launch the first ever Utility Best Practice Awards

The India Utility Knowledge and Networking (IUKAN) Forum brings to you the Utility Best Practice Awards 2014aimed at recognizing and sharing best practices being followed in Power Distribution, Water Distribution and Waste Water Utilities. The IUKAN team takes this opportunity to invite nominations in the following categories:

1.Customer Services and Complaint Management

2.Metering Effectiveness and Smart Infrastructure

3.Billing and Collection

4.Operations, Maintenance and Asset Management

5. Loss Reduction, Theft Control and Vigilance

6.People Management and Development

7.Bid Management and Operations Takeover

8.Audits, Compliances, MIS Reporting

9. Innovations and Others

The nomination for Best Practices submitted will be evaluated by eminent jury members from amongst the IUKAN advisors. Select Best Practices will be awarded during the 2nd Annual IUKAN 2014 Conference to be held at Hotel Le Meridien at New Delhi on 13th February, 2014.Notable Best Practices will be published in the IUKAN 2014 Utility Best Practice Journal to be released during the Conference at the hands of esteemed Jury Members.

Why your organization should participate?

1.Establish Credibility and Stature: Demonstrates to stakeholders your commitment to business excellence which strengthens your reputation.

2.Motivate and Recognize: Recognizes employees past efforts and encourages them to continue to deliver exceptional service and innovation.

3.Build Trust: Helps customers feel secure about the level of Customer Service they can expect to receive from your company.

4.Gain Competitive Edge: Provides a tangible point of difference over your competitors.

5.Strengthen Public Relations: Prompts media to communicate positive messages about your company.