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ILine Unveils AI-Powered Customer and Pilot Applications to Advance Last-Mile Logistics

The ILine Customer App enables effortless scheduling and booking of EV deliveries with just a few taps.

March 28, 2025. By Aishwarya

ILine has introduced two groundbreaking mobile applications: the ILine Customer App and the ILine Pilot App.

These apps are set to redefine the landscape of last-mile logistics by making EV-based deliveries more accessible, efficient, and eco-friendly.

The ILine Customer App enables effortless scheduling and booking of EV deliveries with just a few taps. Users have the choice of instant deliveries or pre-scheduled deliveries as per their convenience. Furthermore, ILine provides transparency through real-time tracking and AI ETA updates.

Payments can be made free of irritants through credit and debit cards, digital wallets, and UPI. In addition, the app promotes safe and reliable deliveries using OTP delivery confirmation and package photo verification. Sustainability remains core to ILine mission and thus the application incorporates CO₂ Savings Tracker and Green rewards programs that promote eco-friendly decisions.

With features designed to enhance productivity and profits for EV delivery drivers, the ILine Pilot App has integrated smart ride management capabilities. Drivers are boosted through AI-powered auto-assignment and route optimization that enable maximum productivity and battery preservation. The app monitors battery levels in real-time and provides directions to charging stations, making sure service is never interrupted. Financial tools such as earnings summary, instant withdrawal, and incentive tracking make managing finances effortless and transparent. Customer and driver safety are prioritized by security measures including OTP delivery completion, photo proof of package delivery, and an SOS panic button for emergencies.

“Launching an app isn’t our focus. At ILine, we strive to change last-mile delivery through the use of AI and sustainable technology. It is our mission to provide a smarter, greener, and efficient EV logistics environment for customers and drivers. Our app distinguishes itself with a uniquely AI integrated security and sustainability feature that delivers unparalleled results. Technology adoption that raises the efficiency and AI integration of delivery solutions while making the world cleaner for future generations is essential during the transition to electric mobility. That is the future of logistics and ILine is excited to drive the change,” said Prakarsh Dwivedi, CEO of ILine.

The rollout of these new apps is set to change the face of the logistics sector completely by updating delivery systems and speeding up the use of electric vehicles for a greener tomorrow.

ILine is an advanced technology company focused on changing the logistics industry with the implementation of AI integrated electric vehicles. Under the leadership of visionary entrepreneur Prakarsh Dwivedi, the company works towards providing sustainable and efficient solutions for last mile delivery, all while working towards reducing carbon emissions.

Tags:

Sustainable Transport

Sustainability practices

Electric Vehicles