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GoodWe Opens State-of-the-Art Solar Service Centre in Bangalore

The GoodWe Solar Service Centre offers a comprehensive range of solutions covering customer service, on-site support, parts sourcing, and RMA repair.

May 10, 2024. By Anurima Mondal

GoodWe unleashes its Solar Service Centre in Bangalore. With a commitment to excellence and customer satisfaction, GoodWe continues to elevate the standards of service within the solar industry. Nestled in Bangalore, the GoodWe Solar Service Centre is committed to craft exceptional customer experiences.

"Solar inverters are heart of solar plant, we at GoodWe India have our own team of experts, well trained, experienced and professional engineers who make ensure that your solar plant’s heart is functioning well. That's why we've invested in state-of-the-art facilities and assembled a team of experts who are passionate about delivering top-notch service. Our comprehensive range of services includes onsite repair, back-end repair and service, parts, buffer, and scrap management, safety tests, and warranty management services," explains Awnish Pandey, Service Head, GoodWe India.

The GoodWe Solar Service Centre offers a comprehensive range of solutions covering customer service, on-site support, parts sourcing, and RMA repair. Advanced inventory control systems, ESD safe conditions, and real-time information feed through in-house developed SFCS ensure smooth operations and traceability.

Safety is paramount at GoodWe. The centre conducts rigorous tests such as the Hipot test function and Aging test to ensure products meet safety norms and quality standards. Repairing checklists provided by GoodWe headquarters are strictly followed to guarantee both employee and customer safety.

Technological innovation is at the core of GoodWe's service offerings. Load bench tests, DC load bank tests, and the use of Automatic Test Equipment (ATE) support a variety of functional tests, ensuring the highest quality service. The service centre is open from 9 AM to 6 PM IST, Monday to Saturday to address all customer concerns.

Tags:

State-of-the-art facility

Customer service

Customer satisfaction

Solar plant