Duke Energy Florida's Innovative Technology Reduces Outages

As Florida heads into another month of hurricane season and afternoon thunderstorms become more common, Duke Energy Florida's smart, self-healing technology continues to benefit customers during power outages.

Much like a GPS can reroute traffic during an accident, self-healing technology can automatically detect power outages and quickly reroute power to restore service faster or avoid the outage altogether.

Last year, this technology helped avoid nearly 250,000 extended customer power outages in Florida, saving almost 17 million minutes of total lost outage time.

"We are working hard to deliver electricity that is reliable, increasingly clean and more secure," said Duke Energy Florida state president Melissa Seixas. "We know that storms are increasing in frequency and intensity, so it's important that we take steps today to protect the grid from the impacts of severe weather and increase reliability for all our customers."

Currently, 53% of Duke Energy Florida customers are served by some form of self-healing or automated restoration technology, a 14% increase as compared to 2020.

Over the years, self-healing technology has provided tremendous benefit to Florida customers during times when Duke Energy experienced major outages on its system due to weather.