Bidgely Rolls Out UtilityAI Pro to Transform Utility Data into Strategic Insights

Bidgely, a firm specialising in utility analytics has launched UtilityAI Pro, a vertical artificial intelligence (AI) platform developed for global utilities, energy providers, and DISCOMs.

The platform is designed to help utilities analyse advanced metering infrastructure (AMI), customer, and grid data with up to ten times greater granularity, providing detailed insights into customer behaviour, appliance-level consumption, and grid performance.

The solution enables digital and technology leaders to deploy Bidgely’s machine learning (ML) models directly within their existing data environments, removing the need to share critical infrastructure data outside their established cloud systems.

As per the firm, with over a decade of experience in ML and AI applications, it holds 19 patents and processes more than a terabyte of energy consumption data daily from customers worldwide.

Abhay Gupta, CEO of Bidgely, said, “As the longtime leader in utility-specific AI technology, we hear consistently from the Head of Digital Transformation, Chief AI Officer (CAIO) and Chief Digital Officer (CDO) their hesitation to share critical infrastructure data outside their established cloud. We developed UtilityAI Pro as a single platform with patented utility-specific machine learning models designed to power existing investments in data lakes, generative and agentic AI on the utility’s cloud. This focus ensures technology leaders can drive transformation across the entire utility,” 

The launch comes as the utility sector undergoes a major shift driven by electrification, affordability challenges, and the push for grid modernisation. According to the IFS Global Utility Survey 2024, only 20 percent of utilities have completed their digital transformation journey, despite 82 percent of executives identifying AI as central to their strategy and 84 percent highlighting data analytics as critical.

“UtilityAI Pro represents a quantum leap in utility data science, specifically because of how it integrates into the existing utility infrastructure,” said Hunter Horgan, managing director of Renown Capital Partners and Bidgely investor. “This flexibility allows Bidgely to enrich all utility applications with granular, behind-the-meter intelligence, maximising the ROI of existing data investments," he said.

UtilityAI Pro offers capabilities such as deep customer profiling, AI-powered engagement, precision targeting for rate and programme design, predictive grid diagnostics, and distributed energy resource (DER) management. It also supports rapid development of custom AI tools within a utility’s technology stack and enables real-time intelligence across customer and grid operations.

Through UtilityAI Pro, Bidgely aims to strengthen how utilities utilise data-driven intelligence to enhance grid performance, improve customer engagement, and accelerate digital transformation.